Behind The Lines designs and delivers innovative training programs, you can explore our courses here or use our free resources to improve your sales and business skills. It's not the usual approach to training but we are not the usual sort of training company.

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Overcoming public speaking nerves

Overcoming public speaking nerves

If you have any of these symptoms... Dizziness, frequent urination, lightheadeness, palpitations, rapid heart rate, shortness of breath, throat tightness, nausea ...you are likely to be an older person suffering from Supraventricular Tachycardia best treated with digitalis or surgery or, you are having an attack of nerves brought on by imminent public speaking.

Spring Clean Your Sales

Spring Clean Your Sales

Spring has finally sprung! Time to give the sales team a wash and brush up and check just how well your story stacks up against the competition. Behind the Lines has come up with cleaning tick list to help sales managers to identify areas that may need a good scouring.

How good is your grammar?

How good is your grammar?

Most grammar mistakes are common, easily repeated and often very easy to spot by the reader, although not necessarily the writer. Here's a quick crib list you can hang on to so you can avoid falling into the usual traps.

Presenting yourself in an interview

Presenting yourself in an interview

Great sales people can be terrible at presenting themselves in an interview. The same sales person who is brilliant at sourcing new business, building relationships or problem solving can be left speechless when asked by an interviewer how they do it These are 5 simple tips to presenting yourself.

Essential Sales Skills

Essential Sales Skills

Sales models keep changing and last year’s ‘relationship managers’ are declining their clients’ weddings invitations in favour of ‘challenger sales’ where they tell the client what’s best for them, ‘you don’t want this product, you can’t handle this product’ style.

Time Management

Time Management

This is a 10 -15 minute exercise. Read the scenario and see if you can identify where Chris is going wrong and possible solutions to help his overworked state. Then have a look at the ‘notes’ section to see if you have picked up on the commonest causes of time pressure as well as some tips to help.

Essential Negotiation

Essential Negotiation

Great negotiation rests on two pillars: Discovery and exchange.