We encourage new managers to think deeply about their role and to assess their management skills honestly. We introduce the fundamental skills of delegating, motivating and giving meaningful feedback.

We also examine the business context and explore ways to evaluate performance and set targets that improve performance.

This session will help managers align their management activities to the goals of their organisation so that they can focus their resources on the right areas and increase productivity.

We examine the broader management context and look at their role in managing the  silos and effective interdepartmental communication as well as virtual team working and managing without formal authority.

A key motivating factor for team members is the feeling that they are valued. This session looks at how managers can empower their staff by developing their skills and  increasing their involvement in decision making. 

We also introduce attendees to the core competencies model and its use as a development and appraisal tool.

Attendees will learn models of motivation, effective feedback and coaching skills and understand how to plan for the development of staff competencies.

Teams are micro organisations with their own internal systems and culture. This session helps delegates analyse the inner workings of their team and identify the unique qualities their team possesses.

Attendees will learn tools that to develop their team’s identity and purpose as well as building appropriate team objectives that align with corporate goals.

They will understand their role in building team cohesion, vision and a positive culture.

Fast moving environments and high uncertainty in business requires leaders who can quickly adapt their style to suit the situation: No leader would call for a working committee to deal with a fire and only a poor leader forces through radical change without collaboration.

This course in adaptive leadership helps managers to assess their preferred style and develop weaker areas.

We also look at the sources of power available and assess how individuals use this to influence those around them.

A key skill in the digital age is the ability to manage virtual teams. There are unique issues in coordinating the team's work online and offline, sometimes without the formal authority you have with traditional teams.

This course offers useful tools to help you manage a virtual team successfully.

An in depth workshop looking at how your teams currently work together to create value. Attendees evaluate ways to improve team performance against appropriate standards and benchmarks. We discuss what an ideal team at your company would look like and create a plan to take existing teams to ‘high performance’ standard.

We will also look at individual behaviour in teams that can be obstructive and discuss ways to correct it.

We will look at different approaches to performance management and different coaching skills that can be used to improve and track performance.

Managers will evaluate how best to coach in different situations and using formal and informal feedback and metrics to make sure that goals are achieved.