Privacy Policy

Effective Date: 12.03.26

At Behind The Lines, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information from you:

Personal details: such as your name, email address, phone number, and company information.
Account information: if you create an account on our website or subscribe to newsletters.
Usage data: information about how you use our website, including pages visited, time spent, and interactions.
Cookies and similar technologies: to improve your experience and analyse website traffic.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Respond to enquiries and communicate with you.
Personalise your experience on our website.
Send updates, newsletters, or promotional materials (where you have consented).
Comply with legal obligations and protect our legitimate interests.

3. Sharing Your Information

We will never sell your personal data. We may share information with:

Trusted third-party service providers who help us operate our website and deliver services.
Legal or regulatory authorities if required by law.
Other parties with your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyse traffic, and support marketing activities. You can manage your cookie preferences through your browser settings. For more details, see our Cookies Policy.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is stored securely and handled with care.

6. Your Rights

Under UK and EU data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal data.
Object to processing or request restriction of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at hello@behindthelines.co.uk

7. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: info@behindthelines.co.uk